Frequently Asked Questions

Everything you need to know about your grooming routine.

How do I customize my subscription?

You have full control over your box. Log into your account to add or remove products, change your delivery frequency, or skip a month whenever you need.

What is the 'Handsome Discount'?

The Handsome Discount is our way of rewarding you for stocking up. The more items you add to your subscription box, the more you save on your overall order.

When will my order ship?

We typically process orders within 24 hours. Once shipped, you will receive a tracking number via email. Standard shipping usually takes 3-5 business days.

Can I cancel my membership at any time?

Yes. There are no long-term contracts or hidden fees. You can cancel your membership directly through your account settings at any time without penalty.

What is your return policy?

We stand by our products. If you are not 100% satisfied with your first order, contact us within 30 days of purchase and we will provide a full refund.

Do you ship internationally?

Currently, Dollar Shave Club ships to the United States, Canada, the United Kingdom, and Australia. We are working on expanding to more countries soon.